RMT helpline 0800 376 3706 :: november/december 2019 :: RMTnews 7 R MT rallied outside City Hall recently against plans to decimate ticket offices and their opening hours across the Arriva Rail London operation with dire consequences for safety, service and accessibility. The protest took place as London mayor Sadiq Khan chaired a Transport for London Board Meeting at City Hall. The union has been campaigning against plans to axe Overground ticket offices for the past two years and although the initial plans were pushed back the union has now accused ARL and TFL of trying to smuggle through a closure programme by stealth. RMT is also balloting its members on London Overground for industrial action over the proposed cuts. The current plans would mean many stations would only be open 07:30 – 10:00 am, Monday to Friday. The proposals equate to a cut in hours of over 65 per cent across the Overground. Many stations are facing cuts in hours of over 80 per cent. If these cuts go ahead, and many ticket offices are closed for large parts of the day, RMT is concerned that: • Stations will become less safe, secure and accessible. • Passengers will not be able to access all ticket types and services at a machine. • Many people, including some elderly and disabled passengers, would struggle to purchase tickets and get advice. • It will be easier for London Overground to close more ticket offices and reduce staffing even further in the future. RMT general secretary Mick Cash said that the union was making its voice heard over these outrageous proposals. “Having failed to close the London Overground ticket offices completely due to a union and public campaign that convinced London Travel Watch to keep them open ARL/ TFL are now trying to achieve the same results by stealth. “The consultative process has been exposed as a sham and our members are not prepared to sit idly by when safety and accessibility are once again sacrificed for profit. “The Mayor must step up and demand these ticket offices remain open and that TFL is adequately funded to service all the people of London equally instead of employing measures that will discriminate against the disabled and vulnerable,” he said. RMT is asking people to send a campaign postcard or a model letter to the Mayor asking him to use his powers to halt the closures. The RMT campaign page can be found at www.rmt.org.uk NO TO LONDON OVERGROUND TICKET OFFICE CUTS