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www.rmt.org.uk :: may 2007 :: RMTnews
11
SURVEY
REVEALS
BUS
COMPANIES
PUT PROFITS
BEFORE
PASSENGERS
A survey published by RMT
reveals privatised bus
companies are more
interested in making profits
than providing a service for
passengers
Underpaid, overworked,
unrewarded and insecure at
work, this is how many bus
workers feel about their industry
according to an RMT-
commissioned survey.
RMT commissioned the
Electoral Reform Market
Research to survey over 1000
bus worker members earlier this
year after Bus Minister Gillian
Merron asked RMT to provide
views on employment in the bus
industry.
The results, launched the
union’s bus workers conference
in Lincoln last month, revealed
an industry riven by long hours
and low pay, with high staff
turnover, job insecurity and an
increasing age profile.
One of the damning
conclusions was that the
privatised bus companies are
more interested in making
profits than providing a service
for passengers.
69 per cent of bus workers
felt that the company they
worked for was more interested
in making profits than providing
a service to passengers. Only 14
per cent felt their company was
more interested in passengers
than profits.
Only 13 per cent of bus
workers felt that the company
they worked for adequately
rewarded staff, while two-thirds
said the main reason workers
left the industry was because of
poor pay and conditions.
Younger bus workers are
becoming a rarity, with 89 per
cent of bus workers over the age
of 34 and 70 per cent over the
age of 44.
Just over a third of bus
workers have been employed in
the industry for five years or
less and only a quarter of bus
workers felt secure in their job.
Over 40 per cent of bus workers
work over 46 hours a week and
almost half earn less than £300
a week before tax.
HEALTH AND SAFETY
Whilst almost half of
respondents felt that their
company took adequate steps to
protect the health and safety of
employees a significant minority
(31 per cent) thought that this
was not the case. Also of
concern was that only a third of
Bus workers thought that their
company took adequate steps to
minimise assaults and anti
social behaviour by passengers.
Of real concern and relevant
to the unions safety campaign
against long hours, the survey
found that 80 per cent worked
more than 40 hours a week, 42
per cent worked more than 45
hours a week, 18 per cent more
than 50 hours a week and eight
per cent over 55 hours a week.
DAMNING REPORT
RMT General Secretary Bob
Crow said that the results were a
damning indictment on the bus
industry.
“The bus companies own
workforce believes their bosses
are more interested in lining the
pockets of their shareholders
than providing a service to
passengers.
“Despite making mega-
profits on the back of
government subsidy the private
operators have refused to invest
in their staff.
“Poor pay, long hours and
job insecurity have created an
industry with a high staff
turnover, which is unattractive
to a new generation of workers.
“The interests of passengers
will be best served by bringing
the bus industry back into
public ownership but
government proposals to make it
easier for local authorities to
regulate buses are a step
forward.
“If passengers are to benefit
from improved bus services then
ministers also need to take
concrete steps to ensure high
quality, stable and secure
employment in the bus
industry,” Bob said.
The results of the survey will
be submitted to “Putting
Passengers First”, a government
consultation exercise that will
form part of the Draft Road
Transport Bill to be published in
the coming months.
The full survey will be made
available on the RMT website.