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The creation of Great British
Railways represents a once-
in-a-generation opportunity to
reshape our railway.
We have the chance to build
something better: a railway
that works for those who
operate it, those who travel on
it and the communities and
economy that depend upon it.
But if we are going to create
GBR, let’s do it right.
The railway is a complex
industry, made more
complicated by decades of
fragmentation. Privatisation
divided an integrated railway
between train operators,
infrastructure companies,
rolling-stock leasing
companies, contractors and
countless subcontractors.
Workers have spent years
dealing with the
consequences.
We won the argument on
bringing our railway back into
public ownership. But we
should not imagine that the
argument is over. There will
still be those who seek to
preserve private profit within
the new railway through
outsourcing, leasing
arrangements and complex
contractual relationships.
GBR must represent genuine
change, not simply a new
name.
For GBR to be the best it can
be, workers and their trade
unions must be involved at
every level. RMT has a
multitude of knowledgeable
people with decades of
operational experience across
our railway. That knowledge
should be embraced from the
very beginning.
Our members understand
what works because they
operate the railway every day
and drawing upon that
experience will give GBR a
much better start.
We must also recognise that
these are unsettled times for
railway workers.
Organisational change
inevitably creates uncertainty
about jobs, grades, pensions
and conditions of service.
Issues such as pensions and
rail staff travel must therefore
be addressed early.
Staff travel is always relevant
and always important to
railway workers, yet achieving
consistent arrangements
across GBR should be
relatively straightforward.
These issues matter because
they demonstrate whether we
are genuinely creating one
railway and one consistent
railway employer.
We should also use GBR to
tackle the historic inequalities
that fragmentation created.
There needs to be greater
consistency in grades, pay
and conditions. Over the
years we have seen a
multitude of job titles
introduced, sometimes
seemingly designed to allow
similar work to be undertaken
for lower pay and inferior
conditions. GBR provides an
opportunity to simplify
structures and ensure people
receive proper pay and enjoy
good working conditions.
As train operators move into
nationalisation, we will
inevitably hear carefully
managed narratives about the
need for change. HR
departments will talk
extensively about employee
engagement while attention is
directed towards changing
frontline roles. That deserves
scrutiny.
We will be highlighting where
money is wasted on
managerial roles that have no
meaningful benefit, many of
which were introduced to
boost management numbers
to undermine lawful industrial
action.
Workers feel engaged when
they have secure
employment, decent pay,
good pensions, safe
workplaces and good working
conditions. They feel valued
when their knowledge and
experience are respected.
Getting GBR right for workers
will help get it right for
passengers.It will need skilled,
experienced and properly
trained staff capable of
responding to passengers’
needs consistently across the
network. Stations and trains
should be clean, safe and
secure, with services provided
by directly employed staff
rather than being outsourced
simply to create another
opportunity for profit.
Rail services across regional
paths must be properly
served and staffed.
Investment cannot be
concentrated solely on the
busiest routes into our largest
cities. Reliable regional
connections support
employment, education,
tourism and local economies
and help reconnect
communities that have too
often been overlooked.
Our long-distance railway
must equally provide a quality
service. Passengers paying
significant fares should expect
comfortable, reliable trains,
good Wi-Fi, clean facilities
and proper catering provision.
Technology should enhance
customer service rather than
become an excuse for
removing the people who
provide it.
A successful publicly owned
railway can contribute
enormously to economic
growth, regeneration and the
transition towards a greener
transport system. Every
pound invested in rail has the
potential to support jobs,
skills, manufacturing and
communities throughout
Britain.
We have spent many years
campaigning for a publicly
owned railway. We should
now be ambitious about what
that railway can become.
Workers built it, workers
operate it and workers
understand it.
Bring their knowledge
onboard from the beginning
will help put passengers
before profit which will help
GBR will succeed.
George Welch
President’s Column
DO GBR PROPERLY
25
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