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RMT helpline 0800 376 3706 :: july/august 2026 :: RMTnews
5
After many years of
campaigning, RMT has won
recognition for outsourced
cleaners employed by Mitie at
Network Rail-managed
stations across the country.
The agreements, secured
by RMT Scotland organiser
John Hay as part of the union’s
push to use new Employment
Rights laws, mean that around
six hundred cleaning and
facilities maintenance staff now
possess collective bargaining
rights and the right to elect
representatives.
As a result, the union is now
recognised at major stations
including Victoria, Paddington,
King’s Cross, Euston and
Birmingham New Street.
This campaign to win
recognition stretches back at
least fourteen years when the
first motion was passed by
AGM to organise these
outsourced workers.
In 2013, the late Bob Crow
wrote to branches and
regional councils launching
what he called ‘a high-profile
campaign to win complete
RMT organisation on the
contracts’.
All subsequent general
secretaries have been involved
in the campaign since, as have
numerous past and current
regional and national officials.
Over the years, recognition
was won at several individual
stations, including in Liverpool,
Manchester, Edinburgh, Leeds
and Glasgow.
However, London stations
proved to be more elusive, in
part because of the low wages
and poor working conditions
given by successive contracted
companies meant a heavy staff
turnover rate.
The brief acceptance during
the Covid pandemic that
cleaning workers were totally
central not only to the railway
but to the whole of society
was quickly forgotten in the
following years.
The union’s ‘Justice for
Cleaners’ campaign was
successful in winning the Real
Living Wage as well as sick pay
provision during the
pandemic, but management
remained resistant to granting
recognition.
Victories continued to be
won, with then lead officer
Craig Johnston winning an
agreement for Bristol Temple
Meads in 2022 and London
Waterloo in 2023.
Recruitment and retention
efforts by branches meant that
by the start of this year, three
more recognition agreements
were conceded by the
company for London Liverpool
St, London Bridge and London
Charing Cross.
Then crucial changes
provided by the government’s
Employment Rights Act (2025)
offered the union a strategic
opening.
At a stroke, the requirement
for the union to demonstrate
majority support in a
bargaining unit was abolished
and RMT only had to
demonstrate that it had 10 per
cent membership in the
bargaining unit.
Since this condition was in
place across the London
stations, RMT’s recruitment,
retention and organising
department approached the
company on the day the law
came into force.
RMT was fully prepared to
use the statutory procedure by
applying to the Central
Arbitration Committee, which
can order employers to come
to agreements with the unions
but this was not needed.
As a result of RMT’s
campaigning and our ability to
win previous recognition
ballots, Mitie agreed to
recognised the union.
This saved both the union
and the employer time and
money and made sure
recognition was agreed as
soon as possible. RMT’s
approach to Mitie and other
recognition targets has been
vindicated.
RMT general secretary
Eddie Dempsey welcomed the
victory and said that now was
the time for RMT members
working for Mitie at Network
Rail stations to elect reps.
“For now, many union
officers, reps, activists and
members over a long period
of time deserve to give
themselves a pat on the back.
“However, whilst we have
recognition, there is always
scope to improve our density
and presence.
“Our union remains
determined that no group of
workers should be left
unorganised.
“That means that all grades
working for Network Rail
should identity where there
are Mitie workers and let the
organising department know,”
he said.
A MITIE WIN
Union wins recognition for Mitie workers across Network Rail
ORGANISED: RMT regional organisers Kathy Mazur and
John Hay recruiting at Euston and Kings Cross