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RMT helpline 0800 376 3706 :: jan/feb 2026 :: RMTnews
7
RMT activists and supporters
demonstrated in early January
outside Marylebone station in
opposition to plans to
introduce Driver Only
Operation (DOO) on the new
East West Rail line.
Chiltern Railways had
announced that it intended to
operate services on the new
route without a second safety-
critical member of staff,
despite RMT’s long-standing
opposition to DOO.
RMT is clear that a second
safety-critical person onboard
trains plays a vital role in
protecting passengers and
workers, including providing
reassurance, deterring anti-
social behaviour, coordinating
responses to incidents,
managing emergency
evacuations and dealing with
fires.
The recent mass stabbing on
an LNER service at
Huntingdon station has once
again highlighted the
importance of trained staff
being present onboard to
react quickly, raise the alarm
and ensure effective
coordination with control,
signallers and the British
Transport Police.
The union is demanding clear
guarantees that East West Rail
services operated by Chiltern
will not be DOO and that a
second safety-critical member
of staff will be a mandatory
requirement for trains to run.
RMT general secretary Eddie
Dempsey said that a
guaranteed safety-critical
second person onboard trains
was essential for carrying out
a wide range of duties and
responding properly to
dangerous and fast-moving
situations.
“It is vital that any method of
dispatch is agreed with the
union and properly reflects
the safety-critical skills and
responsibilities of the second
crew member.
“The horrific incident at
Huntingdon showed exactly
why having trained staff
onboard matters.
“The quick actions of the
guard and other crew meant
the seriousness of the
situation was immediately
understood by control,
signallers and the British
Transport Police, allowing
swift and decisive action.
“We need a clear
commitment from Chiltern
that East West Rail services
will not be Driver Only
Operation and that a second
safety-critical member of staff
will be guaranteed.
“Passengers value the
reassurance of having staff
onboard, and RMT remains
totally opposed to DOO.
“If Chiltern management
continue to be unreasonable,
we cannot rule out Industrial
action to defend this safety-
critical role,” he said.
RMT members were joined
by disabled groups including
Bucks Vision which supports
people with visual impairment
and Disabled People Against
Cuts (DPAC).
According to the
Department for Transport’s
own survey, crime on the
network has also been going
up in the last year and only
around a third of women feel
safe when travelling on public
transport.
Get your MP to sign Early
Day Motion 2454 using the
QR code above.
Disabled groups join union protest against
Driver Only Operation (DOO)
NO DOO ON
EAST WEST RAIL