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CIRAS is a confidential safety
hotline that listens to transport
workers about safety concerns
so that listening can lead to
learning and action.
Speaking up about safety,
health, or wellbeing concerns
can be hard, but sharing them
could keep yourself and
others safe. Tell someone. You
might not be sure exactly what
the issue is, but if no one
knows then they can’t
investigate. The good news is
there are different ways to
raise concerns, including
telling your RMT union rep.
CIRAS, which stands for
Confidential Incident
Reporting and Analysis
System, is there if you want to
raise a concern in confidence.
Using CIRAS means the
company receiving your
concern doesn’t know who
you are. You can report
concerns to CIRAS whether or
not you’ve raised them to
anyone before. You can also
raise a concern through CIRAS
for any company, not just your
employer. Your concern will
reach the right person.
If ways of working, your
working environment,
processes, or policies are
risking people’s wellbeing,
safety, or health, you can tell
CIRAS. You can raise concerns
about fatigue, training, unsafe
practices, team culture, assets,
infrastructure, and equipment,
for example.
CIRAS doesn’t take
concerns that identify a
specific person. It’s also not
suitable for raising concerns
where there’s an imminent risk
of harm. Use more
appropriate reporting
channels instead for real-time
safety concerns that need to
be dealt with immediately.
HOW CIRAS WORKS
You can raise a concern with
CIRAS in different ways:
-
use the CIRAS reporting
app, from the App Store
and Google Play Store
-
fill in the form on the
CIRAS website at
www.ciras.org.uk/raise-a-
concern
-
call the reporting hotline
on 0800 4 101 101
-
or mail it to Freepost
CIRAS.
The CIRAS team will arrange
to speak to you on the phone
at a time and date that suits
you. They listen carefully and
impartially, asking questions to
ensure confidentiality.
The CIRAS report is based
on your phone discussion,
protecting your identity by
removing any identifying
details. It’s a comprehensive
process so there’s no way for a
company to identify you as
the reporter. CIRAS shares its
report with the company it’s
for, which investigates and
acts to improve safety based
on the report information.
The company receiving a
CIRAS report always responds
to CIRAS. CIRAS shares this
response with the reporter so
that they know what’s
happened as a result.
RMT helpline 0800 376 3706 :: sep/oct 2025 :: RMTnews
12
RAISE SAFETY
CONCERNS SAFELY
Use the joint RMT and CIRAS posters to share how
to raise concerns confidentially
Now available: order printed CIRAS posters and flyers
with the RMT logo for free from the CIRAS online shop
(above). Search online for CIRAS shop or go to
www.willsonshop.com/collections/ciras. You’ll find the
RMT poster and flyer at the end of the page.
To order click on the RMT item, add it to your basket and
select how many to order. In the basket, use the code
CIRMT1 in the space for a CIRAS membership number.
You’ll then go to the checkout. The printed items will be
posted to you completely free, no postage needed.
NEW POSTERS