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RMT helpline 0800 376 3706 :: march 2019 :: RMTnews
28
I work at Watford Junction
Train Station as a Platform
Assistant. My job, day to day, is
dealing with customers and it
has given me an insight to
dealing with people. However, I
always felt I could do more to
help me in my role.
I noticed a two-day pilot
course in RMT News to be held
at the Bob Crow National
Education Centre in Doncaster.
It was called Managing Suicidal
Contacts and Trauma Support
Training by Samaritans.
I really wanted to go as I
knew this course would be
important and beneficial to me,
the company I work for, my
colleagues and the customers.
My aim was to get a better
understanding and initiative for
my role and to give more
support through training for
helping people who find
themselves in situations that
can be preventable.
The first day was Trauma
Support Training which looked
at how railway staff can be
supported after a fatality or
other traumatic incidents.
This course teaches you and
provides advice on how you can
be supported. It breaks down
step by step learning tools for
self help strategies and support.
The second day was
Managing Suicidal Contacts
which promotes skills and
confidence and also to recognise
and engage with potentially
suicidal people. This course gave
an insight to suicidal awareness
and signs of intent.
Both these courses were
informative, engaging and it
really helped me become more
aware and also the confidence
to approach someone in need of
help. Confidence is a key
ingredient.
These courses are tailored for
all employees across the railway
industry. I'm really glad I
attended and I would like to
thank RMT for providing
facilities for the course, both of
the Samaritan trainers Jason
and Chris and also the amazing
RMT group of people I did the
course with. They were all very
supportive, positively sharing
experiences and ideas.
DEALING WITH SUICIDE
RMT member Fiona Flavien reports on the
first union course on dealing with suicides
PICCADILLY AWARD
R
MT regional organiser
John Leach presented a
40-year award to BR Patel, a
stalwart of the union. BR
reminded branch in his
acceptance speech of the need
for unity and how the union
has represented him and
others over the years and
been the backbone of the
workplace for years.