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RMT helpline 0800 376 3706 :: september 2018 :: RMTnews
5
R
MT will fight with every
tool at its disposal plans to
axe ticket offices and station
staffing across the capital with
dire consequences for safety,
services and accessibility.
Arriva Rail London has
proposed the closure of
booking/ticket offices across the
London Overground network. 88
stations are involved in the
proposal and the redeployment
of staff will impact across the
workforce, and the grading
structure as a whole.
In a safety-critical industry
the grading structure exists to
ensure that responsibilities are
clear and carried out to protect
both staff and the travelling
public in a dangerous
environment such as the
railway.
At present there are 363 full
time equivalent vacancies across
the network, with the shortfall
being managed through the use
of agency staff and overtime
which is entirely inappropriate
in a safety critical industry.
RMT general secretary Mick
Cash said that the appalling cuts
and closures across the London
Overground network would
have dire consequences for
safety, services and accessibility.
“RMT fears that the proposed
closure of ticket offices and the
application of a multi-
disciplinary approach to
existing grades will be used to
continue to manage the shortfall
in safety critical staff employed
to the detriment of both the
travelling public and staff.
"Furthermore, the removal of
ticket offices directly impacts
other grades in that one of the
most common safety incidents
faced by staff are
physical/verbal assaults arising
from ticket related matters.
“In these incidents, the ticket
office can provide both a point
of refuge for staff and also a
point to which the passenger
can be referred to discuss any
issue but where the member of
staff is safe. Assaults on rail
staff have increased by 27 per
cent in the past five years.
"RMT has already highlighted
the current issues surrounding
staffing levels, lone working,
crime in and around stations,
points of refuge, crowd control,
major events, noise levels,
repetitive strain, equalities
considerations, PPE and
facilities.
"RMT believes it is essential
that early opposition to these
proposals is made across the 30
boroughs affected and the union
is approaching MPs and
councillors to start building
political support.
“We will be fighting these
plans tooth and nail with every
tool at our disposal,” he said.
FIGHTING LONDON OVERGROUND
CUTS AND CLOSURES
operator took over, fuelling
concerns that it is in trouble
with the threat to axe guards
part of a drive to save cash to
plug gaps in the original
financial projections.
When MTR/First took over
from Stagecoach Tory transport
secretary Chris Grayling
promised a “revolution in
services”.
Those words have now come
back to haunt the government
as SWR becomes just the latest
rail franchise to be plunged into
crisis management with plans
shelved and desperate measures
being worked up to avoid it
careering into an East Coast
style collapse.
RMT general secretary Mick
Cash said that it was nothing
short of scandalous that both of
these companies had refused
point blank to talk seriously
while the union has been
putting together negotiated
solutions with other operators
that have the guard guarantee
at their core.
“It has also now emerged
that both franchises have
applied to be bailed out by the
taxpayer for revenue loss on
strike days.
“That is a national scandal
when guards are taking action
to defend safety, access and
security on our railways. It is a
kick in the teeth for staff and
passengers alike.
“There is no excuse for these
companies to be throwing
guards off their trains in a dash
to pump up their profits and the
fact that they are being bank-
rolled by the government at
taxpayer expense whether they
run tr ains or not means they
have no incentive to settle the
disputes whatsoever.
“Both of these disputes can
be settled if ARN and SWR
choose to follow the best safety
practice adopted elsewhere in
the industry. It is now time for
them to do just that,” he said.
Blackpool
Carlisle