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RMT helpline 0800 376 3706 :: october 2016 :: RMTnews
8
London Underground station
staff RMT members are being
balloted for industrial action
over job cuts, the critical safety
role of control rooms, forced
displacement of staff, grading
and a crisis resulting from ticket
offices closures.
Nearly 900 jobs have been
removed from stations leaving
staff unable to cope with the
demands of running busy
stations. Many station control
rooms, where communication
and alarm systems should be
monitored, have been closed.
A recent report, compiled by
London Underground itself,
blames the job cuts and
unstaffed control room for a
serious incident at Canning
Town station, when an
evacuation spiralled out of
control following an accident
where a passenger fell between
a train and platform
RMT general secretary Mick
Cash said that London
Underground knows that it has
compromised safety and
customer service across its
stations by cutting jobs.
“A responsible employer
would reverse the job cuts and
put staff back into station
control rooms and if London
Underground really cares about
passengers it would reverse the
ticket office closure programme.
“The continuing impact of
those cuts leaves us with no
alternative but to move to a
ballot for industrial action,” he
said.
Fit for the Future is the
name given by London
Underground to new tube
staffing arrangements that
include cuts but goes much
further.
As well as closing ticket
offices management has given
every grade roles that were
previously done by the grade
above, ie an unpaid promotion.
Customer info points go
unanswered as many station
control rooms are now
unstaffed and fire control
panels, lift alarms and crucial
communication lines are all
based in the unstaffed control
rooms.
According to the company
report into the Canning Town
incident it was unclear as to
who was performing what role,
there was a lack of familiarity
with local incident management
processes and no liaison
between stakeholders as defined
within the Control and
Congestion Emergency Plan
(CCEP).
Canning Town operates with
a zero numbers staffing level
and communications from
NSCC were impaired due to the
noise and no instruction was
given to stop the DLR
dispatching passengers at
Canning Town
The massive job losses have
left stations running on
overtime. In many areas the
legal minimum staffing
numbers cannot be maintained
without rest-day working.
Shortage of cover means
stations are kept open at the
cost of short notice changes to
duty and constant changes of
duty patterns when working
cover weeks. A mixture of early,
late and night turns in one five
day week is not unusual.
This means that as well as
running stations with fewer
staff there are far more
“managers” amongst those left,
who are pressured to carry out
non-operational work instead of
being available on the stations.
The company is trying to
mould these new managers into
an anti-worker aggressive
management team. Staff are
getting told to attend workplace
meetings after just a few days
of sickness and threats to
withdraw sick pay are becoming
more common.
Further chaos has been
created by the mass
displacement of staff. Ticket
clerks with years of experience
at one location have been put
in charge, as station
supervisors, of Euston, Kings
Cross or Victoria overnight
while others have been moved
to lone working locations in
outer zones. At least a third of
all station staff have been
moved.
Some 600 continue to face
the prospect of a further
displacement anytime in the
next three or four years. RMT
won a 30-minute limit to
displacement and the company
agreed to negotiate a policy to
TUBE BALLOT OVER
JOBS AND SAFETY