RMT helpline 0800 3763706 :: july/august 2009 :: RMTnews 32 F ollowing the successful computer course for rail workers, further agreement has been reached between RMT and London Midland to offer more ITQ training courses. ITQ is the National Vocational Qualification for IT Users which demonstrates staff competence in the use of IT in the workplace. ITQ courses are designed to provide an up to date IT user qualification for a workforce, tailored to the needs of the particular business and staff. The courses provide analysis of workforce skills such as making the best use of technology in business systems and in communication with colleagues and customers. It recognises that all organisations need IT skills but that these will vary in level and type depending on individual business needs and the use made of technology in the organisation. At an award ceremony in Milton Keynes, certificates were awarded to those who had gained the Level 2 ITQ qualification. The computer course was set up by London Midland Union Learning Reps, including the RMT Lead Union Learning Rep, Karen Lloyd. The pilot course was delivered in Watford by City and Islington College. The next ITQ course will be delivered in Milton Keynes in September, and 16 employees, including drivers, train crew, and station grades will attend. The course will be delivered by Milton Keynes College via workshop sessions. Learners will complete part of the course in their own time but will be eligible to claim 16 hours of this time back if they successfully complete the course. The photographs show some of the successful learners at the Award Ceremony with their tutor Tamer Paksoy from City and Islington College. Karen Lloyd, RMT Lead ULR, is pictured receiving her award from Neil Langford, Retail Manager at London Midland. AGREEMENT REACHED FOR MORE IT TRAINING AT LONDON MIDLAND