A NEW CLICK TO INSURANCE

RMTnews :: may 2006 :: www.rmt.org.uk 14 G etting cover for your home, travel, pets and/or car has just got easier with UIA (Insurance) Ltd. UIA is committed to providing an efficient, friendly and approachable customer service and as part of this has recently updated its website www.uia.co.uk. RMT members will be able to access all UIA products online 24 hours a day, seven days a week. UIA has always aimed to provide RMT members with a value added service, and it doesn’t intend to stop now. The revised website includes customer discounts, greater access to products and information as well as secure payment options. • 15 per cent online discount: o If you wish to purchase UIA’s home (buildings and contents) and travel insurance online you will receive a 15 per cent discount on the standard premium quoted over the phone. • Secure payment options: o You can be assured that this new website includes approved secure payment options, allowing for the purchase of cover using a debit or credit card. o If you would rather, UIA provides a 10 monthly payment option allowing you to spread the payments of your premium at no extra cost. • A quote and a policy at a click of a button: o The company’s new website means you can choose to get a quote or purchase cover 24 hours a day, seven days a week. o If you would rather speak to a UIA representative you can still call their customer support team on 0845 842 8421 from 8.30am – 8pm Monday to Friday and 9am – 1pm on Saturday. • Information at your finger tips: o The newly designed website provides people with access to the latest news and information from the organisation. • A user friendly service: o UIA has aimed to make the new website as customer friendly as possible. RMT members are able to research and buy our products in one place, quickly and easily. Kevin Dilley, Head of Customer Management at UIA explains: “We wanted to create an easy to navigate website where customers can receive up-to-date information on our products and services as well as purchase cover at a time that suits them.” “Our new website brings the design in line with our revised look for 2006. We have also ensured the website is consistent with our ‘insurance with principles brand proposition’.” The ‘insurance with principles’ proposition communicates how UIA applies a socially responsible approach throughout its business operation. UIA operates under a set of innate principles towards its customers, staff, partners and service, governance, community and products, and UIA only works with not-for-profit affinity organisations in order to reflect and maintain the principles of its business. This means RMT members can expect an unmistakable UIA experience from the moment they enter the new website. With all these benefits available at the click of a button and the reassurance of a responsible customer service from UIA, members should log on to www.uia.co.uk today and take advantage of these one-of-a-kind benefits. RMT is an Introducer Appointed Representative of UIA (Insurance) Ltd and UIA (Insurance Services) which are both authorised and regulated by the Financial Services Authority. Motor insurance is promoted and administered by BDML. Travel Insurance is arranged by Fortis Insurance Ltd, which is authorised and regulated by the Financial Services Authority. Pet Insurance is arranged by Thornside. UIA pet insurance is underwritten by Allianz Cornhill Insurance plc. Both companies are authorised and regulated by the Financial Services Authority. A NEW CLICK TO INSURANCE