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On Sunday November 9 2003,
the Strategic Rail Authority
finally took over train
operations from Connex
Transport Ltd.
The SRA had previously
placed the rail privateer on six
months notice that their South
Eastern franchise would be
terminated as the company was
unable to provide a programme
of improvements before the SRA
was prepared to consider any
increase in subsidy for the
2004-06 period.
South Eastern Trains, set up
as a subsidiary of the SRA, has
since proved to be value for
money, cost £6.7 million a
month compared to £7.8 million
a month under Connex.
SET is also likely to return
some of the £80 million subsidy
because improved financial
performance means that all of
the money is no longer required.
HIGH PERFORMANCE
Network Rail’s latest
performance figures show that
89 per cent of SET trains arrived
on time in period five of
2005/06. This is higher than the
national all-operator figure of
87.8 per cent. SET’s performance
has improved in nearly every
quarter since being in the public
sector.
Transport Minister Derek
Twigg confirmed as much at
transport questions this month.
“My point is that there has
been a big improvement in the
service: overall, the network is
ahead of schedule, having
achieved 85.1 per cent. of its
performance measure target for
next March,” he said.
A key reason for the
improvement was identified by
SET managing director Michael
Holden in the Times on April
20: “Bidding for franchises takes
management time and time is
the most precious commodity
we have.
“We have been able to
declutter the agenda and focus
everyone on running the
railway better,” he said.
After assuming responsibility
for south-eastern services, South
Eastern Trains also found that
there was a 20 per cent shortage
in station staff. Connex had
sought to save money by not
filling vacancies leading to a
situation where stations were
unstaffed and fare evasion was
rife.
SET took steps to fill these
vacancies across the whole of
the company over the last two
years and there is now 500
more staff than in 2003.
IN REVERSE GEAR
However, in the run-up to re-
privatisation, South Eastern
Trains revealed plans to slash
ticket office opening times and
cut station staff.
These new plans threaten to
throw improvements made so
far back into reverse,
threatening nearly 100 jobs, and
posing the prospect not only of
a worse service for the
travelling public but also of less
security resulting in more
vandalism and assaults on our
members and passengers.
It all adds up to our members
and the travelling public being
asked to pay the price of re-
privatising South Eastern Trains
with jobs and service levels.
Two key passenger groups
London Transport Users’
Committee and Rail Passengers’
Council joined RMT in the
campaign to keep booking
offices open after they had
received more than 3,000
objections to the plan.
“Everyone agrees that we
need to encourage people out of
their cars and onto trains, but
removing trained, uniformed
staff from stations would mean
less security and more
vandalism and would have the
opposite effect – and that can
only mean more road
congestion and environmental
damage,” RMT general secretary
Bob Crow said following the
announcement of planned cuts.
Under re-privatisation plans
services currently operated by
South Eastern Trains will
combine with new Channel
Tunnel Rail Link Domestic
Services (CTRLDS) to form the
Integrated Kent Franchise (IKF)
and Invitations to Tender have
been issued to a number of
consortiums.
However, the union continues
to campaign for SET to remain
in the public sector and
encourages members to get
involved and write to their MP
to urge them to sign the early
day motions (EDM) opposite.
october 2005 :: RMTnews
11
EDM 447
SOUTH EASTERN TRAINS'
TICKET OFFICE CUTS
Prosser, Gwyn
That this House notes South
Eastern Trains' proposals to
close and reduce the opening
times of ticket offices at their
stations; believes that any
closures or reductions in ticket
office opening times will lead
to a lower level of service to
the travelling public in general
and to disabled people in
particular, act as a
disincentive for the public to
make use of the network,
threaten revenue protection
and potentially make stations
an unsafe environment for rail
users; further believes that
automatic ticket machines are
an inadequate substitute for
well-trained railway staff and
is opposed to any loss in jobs
which could result from the
proposals; and therefore calls
on South Eastern Trains to
withdraw their plans.
EDM 395
SOUTH EASTERN TRAINS
Efford, Clive
That this House remains
deeply concerned that, despite
public subsidy being more than
three times the amount
received by British Rail,
passengers continue to endure
far worse punctuality rates
than under public ownership;
welcomes the improvement in
reliability and punctuality of
South Eastern Train services
since the decision of the
Strategic Rail Authority in
November 2003 to return the
service to public ownership;
notes the report by the Catalyst
think-tank that public
ownership of the railway
would save a minimum of
£500 million a year; is further
deeply concerned that the
Government intends to re-
privatise South Eastern Trains;
regrets that South Eastern
Trains was not allowed to
tender for this franchise,
removing any public sector
comparator; and therefore calls
upon the Government to allow
South Eastern Trains to submit
a public sector bid to ensure
improvement and value for
money on the United
Kingdom's rail network.
After two years back in the public
sector South Eastern Trains has
become a success story with
improved services and less complaints
Keep South
Eastern Trains
public!